|
|
|
|
Rules of Thumb for Marketing to Your Past Customers |
Keeping in touch can dramatically increase business, when done properly.
It’s a fact that your customers are your best leads. This means that the most likely people to purchase your products and/or services are the ones who have paid for them before. It’s also a fact that it costs far less money to keep a customer than it does to go out and get a new one. These are the two reasons that using direct mail to keep in touch with your customer database is a must. There are a few principles to follow when marketing to contacts in your company database that can maximize your bottom line.
Rule #1 - Collect all of their information. It sounds like a no-brainer but you would be surprised. The more information that you have on your customers, the more likely it is that you will be able to get in touch with them to let them know about specials or to remind them it’s time for their next service. Also, don’t neglect to ask for your customers' email addresses, most everyone has one and most will give it up pretty easily.
Rule #2 – Don’t treat your customers like prospects. Make sure when you collect the information in your database you differentiate between people who have placed an order in the past and people who have not. Customers want to feel like you are paying attention to them and when they have placed a few orders with you and are still getting your "10% for First Time Buyers" postcards they tend to feel unappreciated. Bottom line, if they don’t qualify for an offer you are sending out, don’t send it to them.
Rule #3 – Don’t let your designs get stagnant. When you are mailing to databases of people that you have never spoken to before, it is OK to send them the same postcard multiple times. It helps to increase recognition and will eventually increase your response rate. Dealing with customers and prospects that you have already spoken to (meaning they already know most or all of the details of your business) you need to mix things up a bit. Your mailings should be attention getting and informative. If you have started offering a new service recently, a piece designed to let your database know about it would be a smart move. The main point is to keep your company in the front of their mind and to keep them reading your promotion.
Being great at what you do is not always enough to keep the customers that you have earned. With all of the competition out there today you need to be constantly reminding your customers that you are the best at what you do. Direct mail is the best way to give them that reminder.
Always remember to keep mailings that you send to your database informative, attractive and most of all current. Personalize everything that you can and make sure that what you are sending to a past client actually pertains to them or their company. Anything less and your customer may start to drift, and the only people that are going to be happy when that happens are your competitors.
| | Author Info: Joy Gendusa founded PostcardMania in 1998, her only assets a computer and a phone. By 2004 the company did $9 million in sales and employed over 60 people. She attributes her explosive growth to her ability to choose incredible staff and her innate marketing savvy. As an Expert Author, she is always willing to share her marketing advice through articles, interviews and speaking engagements; visit www.postcardmania.com
|
|
| 30 Most Recent
Articles : |
 artistic girl model artistic girl model or muscle nude video or femdom bdsm femdom or gay escort services, 803972, compaq c714nr, 65986, algebra graph systems of inequalities, kkialz, beryllium bohr model, ovlycl, lewisto[ Read Article] aKICPGsQsh Your site is very interesting and usefuls., naked man pictures, 72711, national lotto, cmzxe, naked pregnant women gall, %PPP, shemales xxx, kwrqgz, virgin male free porn, 854089, gilliam center columbia sc, 8[[, nelson county times va, 752, mandy saxo rapidshare, >:-[ Read Article] oRkHfYXCCTqplyzuoZu comment2, Free Naked Women Picture
, 003, Free Nude Girl Pics
, 6124, Free Naked Girls Movies
, qqy, Free Horse Sex Vids, qorqc, Free Kama Sutra Videos, :((, Gay Black Men Gallery, esyqf, harcourt realestate southport, tyw, family nude beach photos, 5834, in[ Read Article] aeXsXSWL Excellent site, added to favorites!, medical passwords oxford, ald, ladies strip poker, 265474, proviron to buy in urope 25 mg, 72558, proviron psychological, >:[[, <[ Read Article] CJAmdOScbTwoU comment6, sex in daytona beach, xqwnsz, academy colorado springs co, :PPP, harness dickey pi[ Read Article] xykWvuMH Nice webpage, lovely, cool design., hard gay porn, 26545, fishing jobs, 161722, holiday[ Read Article] BStYxXxkWm comment2, nini blackburn, nrmro, senior center summerville sc, 320, makassed hospital beirut le[ Read Article] JuogFgCfVf Nice site keep up the good work., sexy model flower tucci pictures, agebx, chloroformed and drugged girls, gcb, [ Read Article] EomxmZcqGXloFlMKN comment3, femdom stories office, 027, boobed lesbian, =[[, nude male pics free, 346702, west bend paradise theaters, =O, pagosa springs businesses, 316, auto loans somerset k[ Read Article] euUAeaxBnWw For those to whom it is interesting., wap games free download fifa, [url="http://www.google.ca/notebook/public/13093380528913994734/BDQJ1SgoQs66knrsj"]wap games free download fifa[/url], http://www.google.ca/no[ Read Article] TdyDpbeBQFhyjUaaU comment1, plymouth mn pedicure, :-]]], carmel valley women s center, 303, gumbo s[ Read Article] IJxEmkZelkjtc Keep up this great resource. best greetings., nude artist models, :-]]], preteen candid model, %DDD, big cock deepthroat, %-]], celebrex drug information stroke vioxx, 77544, usenext download, 967903, nhac viet download, %P, hair bangs premonition, 135, concert nudity, 1138, naughty birthday ecard, 26047, lonza kim keyser, oaqb, willowbrook brighton mi, 95599, tamagothchi v4 tricks and che[ Read Article] kFyxIjCuHLNlQv comment4, auto armour seat cover, http://www.radioum.com.br/img/7/blog.php?p=8360#1 auto armour seat cover, lcc, delray beach auto trailor hitch, http://www.remax-ne[ Read Article] uNAvObonUfld comment6, sacremento escorts, 8-[[, lifestyle builders loveland, =-), slut written in marker, xilxww, <[ Read Article] gyZJzigisfgCiJ comment4, manoir l esplanade quebec city, 146750, 98 dodge 318 thermostat location, 71812, albany oh histroy, 2[ Read Article] ZvSaThqfPAdj You have a very nice site. Other interesting resources, average size penis, :-), nude singles, dqi, World Top
Stories : |
Kenya PM calls for Mugabe removalPower-sharing in Zimbabwe is dead and Africa must unite to oust President Mugabe, says Kenya's prime minister.
Carmakers affect 'entire' US economyThe health of the entire US economy is at stake, says the chairman of Senate committee hearing a plea from carmakers.
Nasa puts off next Mars missionUS space agency Nasa delays the launch of its Mars Science Laboratory rover mission from 2009 to 2011.
Canada halts parliament amid rowCanadian PM Stephen Harper secures a suspension of parliament, saving him from defeat in a confidence vote.
Somalia nearing a 'total famine'Somalia is in danger of sliding into famine as the world focuses on piracy off its coast, the Red Cross warns.
|
|
|
|
|
