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Free Text Modules for Software Support |
For immediate release
November 2007
Contact: Thomas Holz
Company: IT-Services Thomas Holz
Title: Developer
E-mail: presscontact@itsth.com
ANSWER E-MAILS AS FAST AS YOU CAN CLICK
IT-Services Thomas Holz Company announces the release of version 1.3 of ReplyButler for Outlook, an add-in solution to facilitate your e-mail communication. You no longer need to write addressing and greeting phrases as it’ll be done automatically. It also offers a set of text blocks to answers typical questions. Make your reply on the fly. The new version enlarges its assortment of reply patterns with the free add-on product: Textmodules for Software Support.
ReplyButler for Outlook has two main functions. Firstly, it pre-writes addressing and greeting phrases. It uses the correct name and gender in the addressing phrase on its own, securing against any typos in names. Secondly, it allows you to add information instantly, choosing from an assortment of text blocks. The tool analyses the content of received emails and suggests appropriate texts, so that you’ll always have a suitable reply at hand.
ReplyButler for Outlook has plenty of reply patterns related to office work and journalism. In addition to it, the new version comes with the free add-on product: Textmodules for Software Support where you will find 55 new text blocks sorted into 18 folders. The texts include typical phrases, answers to common problems, questions for details, etc. It will be of much help for support service teams. Also, for your convenience, you can modify all available templates and make your own ones to create a set of phrases for your mailing needs.
Let’s say you work in software support and just got a usual email from a John Smith asking about the program’s system requirements. Certainly, you need to reply to such an ordinary question as quickly as possible. This is how you are going to do it using ReplyButler for Outlook. Click on the reply tab and your answer already contains both the addressing phrase with the user name and gender (Dear Mr. Smith) and the greeting phrase. Another click on the add-in’s menu to select a text block “requirements” and you paste all the information the user asked about. That’s it, your job is done and the reply is ready in seconds!
This isn’t the only way ReplyButler for Outlook can facilitate your work. It features automatic mail sorting, delayed sending, adjustable spelling language and other useful functions. The tool makes a valuable helper for everyone willing to answer emails quicker. Not only does it reduce your workload but it also helps to produce a good impression on the customer, as he’ll get a polite answer, addressed to him personally in a short period of time. Please, visit http://www.itsth.de/en/produkte/index.php to get a free trial and try out its features.
Pricing and Availability
ReplyButler for Outlook runs under all versions of Microsoft Windows and costs ˆ15.00 (EURO) for a single-user license. Licensed customers are entitled to the fully-functional version of the product, free technical support and free upgrades. Further information on ReplyButler for Outlook, as well as its free trial copy is available free of charge from http://www.itsth.de/en/produkte/index.php.
IT-Services Thomas Holz
The company was founded in 1999 and is widely known for very popular Easy2Sync synchronization software. The company’s synchronization solutions are used by such companies as Microsoft, IBM and NASA as well as many others worldwide. For more information, please visit http://www.itsth.de./en/produkte/index.php
NOTE TO EDITORS: Please, let us know if you have any questions or would like any additional information on ReplyButler for Outlook. Contact Thomas Holz at presscontact@itsth.com for more information. A free registration key is available upon request to all editors considering a review.
Product page: http://replybutler.com
The main product link: http://replybutler.com/download/getfile.php?file=ReplyButlerE_Freeware.exe
Free add-on link: http://replybutler.com/download/getfile.php?file= ReplyButler_TextLib_SoftwareSupport.exe
Company web-site: http://www.itsth.de./en/produkte/index.php
E-mail: presscontact@itsth.com
Postal Address: IT-Services Thomas Holz, Schutzenstr. 8, 41542 Dormagen, Germany
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